Terms of service

This page shows the English summary. The full, binding text is in Turkish. Read the full Turkish text

• Who: a business-to-business agreement between Stampul (the provider) and a business that uses Stampul for its stamp cards (the "Merchant", usually a café).
• What: Stampul provides digital stamp cards (Apple Wallet pass and web card), a staff scanner, a dashboard and messaging tools as software-as-a-service.
• Plans and payment: monthly or yearly subscription in Turkish lira, VAT (KDV) added. Paid by card through a Turkish payment provider; renews automatically. A free plan exists with a monthly stamp limit.
• Price changes (inflation): Stampul may change prices at most once per quarter with 30 days' written notice. Yearly plans keep their price until renewal. If the Merchant does not accept a change, it may cancel before the new price applies, without penalty. ⚖️ Validity under TBK Art. 24 (unilateral change of standard terms) needs a lawyer's check.
• Cancellation: the Merchant can cancel at any time from the dashboard; the plan runs to the end of the paid period, with no refund of the current period except where the law requires it. Stampul can suspend for non-payment after reminders, or terminate for serious breach.
• Data: the Merchant is the data controller for its customers' data; Stampul is the data processor under the separate Data Processing Agreement (dpa-v1), which forms part of this agreement. The Merchant is responsible for its customers' privacy notice and for marketing consent (KVKK and Law 6563 / İYS).
• Liability: limited to the fees paid in the last 12 months, except for intent and gross negligence (TBK Art. 115).
• Law and courts: Turkish law; İstanbul courts and enforcement offices; mandatory mediation where the law requires it.